FAQ
Something is missing from my order Please email paulina@leviandhooch.com and one of our customer service team will assist in rectifying the issue
Which size do I choose? Please note, each item has a measurement chart in the description, this varies due to the different materials used. If you are ordering multiple goods, please check the size charts per item. If you are still unsure what size to choose please email us with your dogs measurements on paulina@leviandhoch.com
Do you ship worldwide? Yes we ship worldwide, please select your destination at check out and the shippent fee will be calculated. Please be aware that there may be import taxes / duty with international orders.
I have a pet store / service, do you wholesale? Yes, we are happy to offer wholsesale to sellers. For more information please email paulina@leviandhooch.com
The item I'd like to order is not available in the size I need Please email paulina@leviandhooch.com with the item and size you were looking for and we will get back to you.
Return policy If you are unhappy with the goods received we will refund the cost of the goods excluding shipment cost. Returns must be made within 14 days of receipt, must be in their original condition (unused and not worn) with all original packaging. In case of manufacturing defects please email us on paulina@leviandhooch.com with details of the fault, return the item within 14 days of receiving it so we can assess the item to ensure they meet our policy criteria.